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General Terms and Conditions of Sale for MisterChrono.be
Preamble
MisterChrono.be is operated by WATCH ACCESSORIES SRL, a company registered in Belgium under the number BE 1 004 811 122, with its registered office located at 16 rue Ernest Allard, 1000 Brussels. Our goal is to provide high-quality products for watch enthusiasts. These General Terms and Conditions of Sale (GTCS) govern the sales of our products on the website www.misterchrono.be/NEW17VER/NEW17 and are applicable to all purchases made by our customers.
Article 1: Scope and Acceptance of the GTCS
1.1 These GTCS define the rights and obligations of the parties in the context of online sales of products offered by MisterChrono.be. They apply exclusively between WATCH ACCESSORIES SRL and any non-professional consumer making a purchase via our website.
1.2 Validation of the order by the customer implies unconditional acceptance of these GTCS, which the customer acknowledges having read prior to their order.
Article 2: Orders
2.1 Orders are only valid after acceptance of payment and confirmation of the order by MisterChrono.be. The customer will receive an email confirmation of their order.
2.2 MisterChrono.be reserves the right to refuse or cancel any order from a customer with whom there exists a dispute regarding the payment of a previous order.
Article 3: Prices and Payment
3.1 The prices of our products are indicated in euros, VAT included, excluding delivery costs. Delivery charges are communicated to the customer before the final validation of the order.
3.2 Full payment must be made when ordering. Payments can be made by credit card, PayPal, or bank transfer in a secure manner.
Article 4: Delivery
4.1 MisterChrono.be delivers its products to the countries indicated on the site. Delivery times vary depending on the destination country and the delivery method chosen by the customer.
4.2 In case the customer is absent during the delivery, a notice will be left by the carrier with instructions for parcel retrieval or new delivery.
Article 5: Right of Withdrawal
5.1 In accordance with current legislation, customers have a withdrawal period of 14 days from the receipt of their order to return the product without justification or penalty.
Article 6: Guarantees and After-sales Service
6.1 All products sold benefit from the legal warranty of conformity and the warranty against hidden defects. In case of non-conformity of a product sold, it may be returned to MisterChrono.be which will take it back, exchange it, or refund it.
6.2 Any claim must be addressed to the customer service of MisterChrono.be, available by email at contact@www.misterchrono.be/NEW17VER/NEW17.
Article 7: Protection of Personal Data
7.1 MisterChrono.be commits to protecting the personal data of its customers. These data are collected only for order processing and communication around our offers.
Article 8: Modification of the General Terms and Conditions of Sale
8.1 MisterChrono.be reserves the right to modify these GTCS at any time. The new GTCS will only be applicable to sales made after the modification.
Article 9: Applicable Law and Dispute Resolution
9.1 These GTCS are subject to Belgian law. In case of a dispute, an amicable solution will be sought before any legal action. In the absence of an amicable resolution, the Belgian courts will have exclusive jurisdiction.
Article 10: Product Information
10.1 MisterChrono.be strives to present and describe the essential characteristics of the products available for sale as accurately as possible. However, the photographs and texts illustrating the products are not contractual and may slightly vary from the actual product.
Article 11: Product Availability
11.1 Our product offers and prices are valid as long as they are visible on the site, subject to availability of stock. In case a product is unavailable after placing your order, you will be informed by email. Your order will be automatically canceled, and no bank debit will be made for the unavailable product(s).
Article 12: Delivery - Details and Restrictions
12.1 Products are delivered to the delivery address indicated during the order process. It is the customer's responsibility to provide all necessary details for the proper routing of their order.
12.2 In case of shipping delay, an email will be sent to inform you of any potential impact on the delivery time indicated to you.
Article 13: Liability
13.1 MisterChrono.be is not responsible for any damage of any kind, whether material, immaterial, or bodily, that could result from the improper use of the products sold.
13.2 The liability of MisterChrono.be will, in any event, be limited to the amount of the order and cannot be blamed for simple errors or omissions that may have remained despite all the precautions taken in the presentation of the products.
Article 14: Intellectual Property
14.1 All elements of the MisterChrono.be site, whether visual or audio, including the underlying technology, are protected by copyright, trademark, or patent law. They are the exclusive property of WATCH ACCESSORIES SRL. Any hyperlink directly referring to the MisterChrono.be site and using, in particular, framing or deep linking techniques is strictly prohibited without the prior written consent of WATCH ACCESSORIES SRL.
Article 15: Entire Agreement
15.1 These General Terms and Conditions of Sale constitute the entire agreement between the parties and supersede any prior or contemporaneous communications or proposals, whether electronic, oral, or written, between the user of the site and MisterChrono.be.
Article 16: Sustainability and Environmental Commitment
16.1 MisterChrono.be is committed to contributing to environmental protection. The packaging used is recyclable and designed to ensure effective protection of products during their transport while minimizing environmental impact.
These General Terms and Conditions of Sale aim to establish a trustful relationship with our customers, ensuring respect and protection for everyone's rights. We thank you for your trust and commit to providing you with quality products and services.
Should you have any questions regarding these conditions or the products themselves, do not hesitate to contact our customer service.